BIGLOAD Benefits™

ONE CUSTOMER
SHOULD CREATE
THE NEXT ONE.

Buddy credits, resident access, recurring property benefits, staff perks and portfolio growth make every good BIGLOAD relationship more valuable over time.

Resident Access™

THE PROPERTY OPENS
THE DOOR.
RESIDENTS BOOK.

PROPERTYOne relationship.

BIGLOAD confirms the property program, access rules and eligible service lanes.

RESIDENTOwn booking. Own bill.

Residents can use a property-specific access path and pay for eligible services themselves unless the property elects to subsidize them.

BUDDYDemand compounds.

Residents can invite eligible neighbors, helping one pickup stop produce more route density.

PROPERTYAdd experiences later.

Recurring properties can add SUBZERO relief, staff benefits, resident events or other approved BIGLOAD programs.

Resident + client add-on

YOUR CLIENTS
CAN USE BIGLOAD
WITHOUT YOU RUNNING IT.

A recurring business or property can offer a dedicated BIGLOAD access path as an optional benefit. The end customer books directly unless the account chooses to subsidize or pre-fund approved credits.

YOUR LINKA dedicated access path.

Use a property, employer or partner-specific link/code so BIGLOAD can attribute the relationship and route eligible customers correctly.

THEIR BOOKINGThey choose and pay.

Residents or clients book eligible BIGLOAD services directly, keeping your staff out of scheduling and payment collection.

YOUR ADD-ONMake it part of your experience.

Offer BIGLOAD as a move-in extra, resident amenity, client convenience, employee benefit or premium add-on to what your organization already provides.

BIGLOAD LOOPUse creates more account value.

Paid adoption can support future service credits, resident events, staff benefits or portfolio conversations when those incentives are defined in the commercial agreement.

No forced bundleThe client add-on can be optional and separately billed. If your organization wants to subsidize service, fund credits or bundle an eligible BIGLOAD benefit, those terms are documented before launch.
Property Wallet™

PRE-FUND
THE USEFUL STUFF.

Qualified recurring accounts can consolidate approved BIGLOAD service credits under one property program instead of generating a separate approval chain for every resident, staff or activation benefit.

RESIDENT CREDITSFund a resident benefit.

Property-funded service credits can be structured for eligible residents under the signed account terms.

STAFF BENEFITSReward the people running the property.

Approved staff service benefits can live inside the same account relationship.

RELIEF + EVENTSUse credits across BIGLOAD.

Where included in the agreement, eligible credits can support SUBZERO or resident-facing BIGLOAD activations.

RELOADKeep the account ready.

Pre-funded balances and reload rules are defined in the commercial agreement so the property knows exactly what is available.

Account terms controlWallet balances, reloads, eligible services, expiration treatment and refunds are defined in the signed property agreement before funds are accepted.
Recurring property incentives

STAY.
GROW.
GET MORE VALUE.

TENUREPaid recurring relationships can earn service credits.

Eligible accounts may receive future-service credits tied to paid tenure under the property agreement instead of permanent price cutting.

ADOPTIONResident use can unlock property value.

Programs can reward real paid resident adoption with approved BIGLOAD service credit—not fake reviews or forced referrals.

PORTFOLIOAdd locations after the standard is proven.

Centralized billing, property codes and reporting make it easier to expand one working relationship across a portfolio.

STAFFGive the team an eligible perk.

Active recurring properties can include defined employee access to selected BIGLOAD consumer services under the account terms.

BIGLOAD Preferred Property™

THE LONGER IT WORKS,
THE MORE THE
RELATIONSHIP CAN UNLOCK.

Recurring clients should gain leverage from consistency instead of asking for random discounts. BIGLOAD Preferred Property gives qualified accounts a structured path from one service relationship to resident access, credits, priority planning and portfolio expansion.

ACTIVEProve the standard.

Start with a defined recurring service lane and reliable access. We measure what works before adding complexity.

Recurring scope · account history · one clear standard
PREFERREDAdd the people around the property.

Qualified recurring accounts can layer in Resident/Client Access, staff perks, approved service credits and advance planning for relief or resident events.

Benefits are earned/defined in the account agreement
PORTFOLIOScale what already works.

Expand to additional locations with centralized billing, property-specific access paths, reporting and an agreed portfolio operating standard.

More doors · one BIGLOAD relationship
THE INCENTIVE IS MORE USEFULNESS — NOT A RACE TO THE LOWEST PRICE.Recurring clients can earn or negotiate benefits that reduce friction, add resident/client value and make expansion easier while protecting the service standard.
Property program brief

TURN ONE PROPERTY
INTO A BIGLOAD
ECOSYSTEM.

Tell us the portfolio, resident count and what you want the relationship to do. We route the account to recurring operations, Resident Access, a Wallet, staff benefits, SUBZERO or a combined program.